We aim to process orders within 2-3 business days, although at busy periods please allow a couple of days extra.
We use a combination of courier and Royal Mail. Depending on the weight and size of item/s, delivery will be either First Class with Royal Mail or courier service. Please note, these costs only apply to the U.K.
Postal charges will be added to your bag after you have entered your delivery address, to ensure the correct price.
We can offer a refund on any item as long as it is returned in a saleable condition within 30 days. Please contact us for more information. Please note, however, that we are unable to reimburse postage costs.
Please return goods to:
Shell on Earth,
If you have received a damaged or faulty item, please let us know, and we will do our best to resolve the situation as soon as possible.
Credit Card orders are processed securely by Paypal; Shell on Earth does not handle any credit card data for orders placed online.